Accessibility

The Grapevine Wellbeing Centre is the leading mental health charity in Buxton

Visiting us with accessibility requirements

We are proud to have supported adults across the High Peak area and further afield since 2003. No referral is needed to use our services, and the majority of them are free of charge. 

Visually impaired

Our bathroom is painted in high contrast colours. A white line midway up the wall guides the way from the door to the toilet, to the sink, and then to the hand dryer. We also have a contrasting dark wood toilet seat against the white of the toilet. 

Physical accessibility

Once inside the centre, there are no raised thresholds. We have large push plates to open the front door and the door to the Centre. The bathroom is large and has an accessible toilet, with grab rails. All the doors are wide enough for a slimline electric wheelchair to access.

Neurodivergent

Our main room has low-level lights, calming colours on the walls and a separate quiet area, where people can sit and not be disturbed. We do put overhead lights on for certain activities such as Art group, Creative Writing, but a warning is always given beforehand. 

Everyone is welcome

We are open to any adult who wants to attend. We are a safe space with a strict code of conduct; no sexist, homophobic, transphobic, misogynistic or other discriminatory language is allowed. A copy of our code of conduct can be found here. We are also proud to be a recognised Trans Safe Space.

Visiting the Grapevine

The Grapevine Wellbeing Centre offers a safe, non-judgemental, supportive space for anyone struggling with their mental health or wellbeing. It is a free, open-door service; no one has to wait for a referral or diagnosis, and support is not time-limited. As well as drop-in support, it offers regular social, creative and nature-based group activities either within the Centre or in the wider community More recently, it has developed a programme of talks on a range of themes relating to mental health and wellbeing, and widened its offer to include weekend and evening activities.

Travelling to the Grapevine

The Centre is located in central Buxton, easily accessible by public transport; its premises are ground floor and have a wheelchair accessible toilet. There is ample parking on Buxton Market Place (reduced parking capacity on market days Tuesday and Saturday). The train runs from Manchester, via Stockport, Hazel Grove and surrounding villages to the North West of Buxton. The train station is a 10 minute walk with a hill up Terrace Road to the market place. There are various taxi services available with ranks of waiting taxis near the train station and on the market place.

Arriving at the Grapevine

Whether you arriving by walking, car or public transport, the Market Place area surrounding our centre is modern and designed to a good accessible standard. Caution is advised when parking on the Market Place as some kerbs make it difficult to access the pedestrian areas for mobility aid users. But other than that we are confident you will be able to access our centre with minimal disruption and we look forward to welcoming you. You can join us for our weekly drop-ins without any prior arrangements, talks and workshops are ticketed events.

Check our Groups page for our weekly schedule.

Arriving at Grapevine Wellbeing Centre, people’s first impressions are positive (often contrasting with their preconceptions of who Grapevine was for and what it would be like):

"Immediately welcoming, warm. It was just so warm and welcoming, friendly."
(member)

The space itself, and the environment within it, were important to people’s feeling of safety and belonging. It does not feel like a clinical or institutional setting:

"Cosy, like a living room."
(member)
"Homely - chairs, fairy lights"
(member)
Our ground floor centre has wheelchair accessible toilets, we have designed the space to cater for various accessibility requirements

There is a small step entering the building, leading into a seated waiting room. If there is an evening event or workshop already taking place, you may have to wait whilst our team become available. There is another door leading into the main room, with seating, tables and wheelchair accessible toilets.

Facilities and what to expect

We have a seated waiting room and a main room with various seats, sofas, tables and furniture to make yourself comfortable. We can always provide warm and cold drinks. We have a wheelchair-accessible unisex toilet. Lamps and fairy lights provide a warm ambience which is dimmed and brightened to suit the specific activity taking place. Plants, lovely colours and artwork finish the decorative environment.

People talked about the atmosphere fostered within the Centre, and how this made them feel:

"Thank you for being so welcoming, and for such a nice place to be in."
(talk participant)
"Calm, relaxing, lovely people. Everything catered for."
(workshop participant)

Frequently Asked Questions

Do I need a referral?

No, we are a walk in service. You do not need a referral or an introduction letter. Just walk in. 

No, the first thing you’ll be asked is ‘Would you like a hot drink?’ (Your first one is free). There is no paperwork to complete. 

Anyone over the age of 18. 

No. It doesn’t matter where you live. If you are in Buxton and need a safe space to sit, you are welcome. 

All of our drop-in sessions and daytime groups are free. We do sell drinks, priced at £1 for tea, coffee, or hot chocolate. 75p if you bring your own travel mug. 
 
All our Community Talks are free. These can all be booked through our Eventbrite page.
 
Our Evening and Weekend Grapevine have a charge, but every activity is subsidised between 50% and 90%. 
Everyone over 18 years old. Whether you are interested in the topic, have personal experience with it, or are a professional working in mental health or a related field, you are more than welcome. 
We sometimes welcome children over 14 years old who wish to learn more about the topic, provided they are accompanied by an adult. If you would like to bring a 14-17-year-old to a talk, please email or call the centre so we can be aware of any needs. 

We can only allow working service dogs/pets into the Centre. 

No, if you feel your wellbeing is not where you want it to be, you are very welcome.

We became a registered charity in 2003 and have had a centre in Buxton ever since.

Grapevine Wellbeing Centre,
2B, 11-13 Eagle Parade,
Buxton,
Derbyshire,
SK17 6EQ
 
We are situated in Buxton marketplace, at the back of the small car park, just to the right of Sainsbury’s. Our door is between Guthrie Accountancy Services and Jack’s the Barber.

Our weekend and Evening Grapevine are run at times outside of normal working hours, specifically for anyone who can’t get to us in the daytime. As we can’t run as many out-of-hour sessions, we ringfence these for people who work or are of working age who have caring responsibilities. 

No, just yourself, everything else is provided. 

Friends of the Grapevine

Become a friend of the Grapevine and help support the work we do. We’ve been helping improve adult’s wellbeing since 2003 hosting a range of drop-in sessions, groups and events.